Crisis management being the process by which an organization deals with a disruptive and unexpected event threatens to harm the Organization or its stakeholders. Crisis management involves dealing with threats before, during and after they have occurred. It is a discipline within the vast context of management consisting of skills and techniques required to identify, assess, understand and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.
The business of crisis management is a situation-based management system that includes clear roles and responsibilities, also process-related organizational requirement company-wide. The response shall include action in the following areas; crisis prevention and Mitigation, Crisis assessment, crisis handling, and crisis termination. We have handled crisis management and communication for organizations of all types, including product recalls, health safety concerns, environmental concerns, criminal and sexual misconduct, financial and corporate controversies, internet attack, work-related issues, and marital affairs controversies.